First For Women Insuranc... Complaint
 SUPPLIER |
First For Women Ins... |
 INDUSTRY |
Insurance |
| BRANCH / AREA | Head Office | COUNTRY | South Africa |
| TIME / DATE | 09:03 Sat 4 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | Lady-Leo | View all reports by user |
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| PROBLEM | Feedback / Response |
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| INCIDENT | Sat 4 Feb | ||
| HEADLINE | Feedback due on matter since Dec 2011. |
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Good day, I am disgusted with First for women so much so that I am calling and cancelling my policy with them. I had a complaint and spend numerous times on the phone with them and till now HAVE NOT HEARD A SINGLE THING FROM THEM. They promised me feedback on the matter. I demand feedback asap! |
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| SUPPLIER'S RESPONSE | First For Women Insuranc... | Time and Date | 14:25:42 | Mon 6 Feb 12 |
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Hello Lady-Leo, Thank you for bringing this to our attention. We note that following your previous complaint in this regard a Policy Services manager attempted to contact you however was unsuccessful. We confirm that you have now been contacted and that you will provide us with your further advices. Kind Regards, Robyn Farrell |
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| CUSTOMER'S FEEDBACK | Lady-Leo | Time and Date | 09:28:06 | Wed 8 Feb 12 |
| Utterly Disgusted: They messed up and dont take ownership, admit that they wrong but dont do anything to rectify their mistakes. | |||
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