eXpansys South Africa Complaint
 SUPPLIER |
eXpansys South Africa |
 INDUSTRY |
Electronics |
| BRANCH / AREA | Online | COUNTRY | South Africa |
| TIME / DATE | 11:32 Thu 22 Sep | PERSON RESPONSIBLE | Jayce Essakow |
| CUSTOMER | marc.yunnie | View all reports by user |
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| PROBLEM | Late / No Delivery |
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| INCIDENT | Thu 22 Sep | ||
| HEADLINE | Abysmal Service |
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An order was placed for 25 Sony Ericsson Elm handsets 26/27 July. After much back and forth, 15 handsets arrived after about 3-4 weeks. Another three a couple weeks later. Now, after 8 weeks, we still have no idea when the remaining 7 handsets will arrive. This is now the second order placed with eXpansys, and the second order with delays (although the first was not quite as bad as this) If you are looking for a company who can deliver promptly, don't use eXpansys. |
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| SUPPLIER'S RESPONSE | eXpansys South Africa | Time and Date | 15:22:32 | Thu 22 Sep 11 |
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Hello marc.yunnie, Thank you for your comment. This matter has been handed over to our South African CEO whom I believe will be in contact with you within the next 24hrs. Thank you for using Expansys South Africa. Kind Regards, Warren Preston Customer Services Manager Expansys South Africa Expansys South Africa is owned by Expansys plc. Expansys South Africa is operated under license in South Africa by the Premium Group of Online Stores cc. |
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