******* false marketing

Centurion mall exclusive books, very unprofessional today 2 feb 2026 wife's bday purchased atomic habits work book and power of subconscious mind was assisted by a lady that was so rude...didn't want to wrap my gifts,I asked of other items she told me no stock yet I took a Pic 2 days ago than all sudden she finds it...worst part gave my loyalty number nd I am told no system is off can't allocate points are they *****ing our points because I spent over 1500 with other items and I cannot get points what thievery is this