Exclusive Books Compliment
 SUPPLIER |
Exclusive Books |
 INDUSTRY |
Retail |
| BRANCH / AREA | ORT Domestic | COUNTRY | South Africa |
| TIME / DATE | 11:15 Sat 21 Jan | PERSON RESPONSIBLE | Jackie |
| CUSTOMER | BRANGP | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Sat 21 Jan | ||
| HEADLINE | Fantastic service |
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Simple story, needed a book only branch that stock was ORT, as we were travelling abroad we asked that the book was reserved for us? As we arrived at the airport we relised that there are two exclusive books one international and one in domestic? Guess where the book was " Domestic" so just before we checked in we called jacky and explained or challenge? She arrange the book for us! Thank you for your super can do attitude? |
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| SUPPLIER'S RESPONSE | Exclusive Books | Time and Date | 09:07:21 | Mon 23 Jan 12 |
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Hello BRANGP, Thank-you for taking the time to send this compliment in. We have forwarded your kind words to Jackie's manager at our ORT domestic store, Ntombi Msomi. We are glad to have dedicated booksellers like Jackie there. Thanks and Regards Maryanne Hancock |
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| CUSTOMER'S FEEDBACK | BRANGP | Time and Date | 19:46:25 | Mon 13 Feb 12 |
| Over the Moon: great response | |||
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