Exclusive Books Complaint
 SUPPLIER |
Exclusive Books |
 INDUSTRY |
Retail |
| BRANCH / AREA | sandton | COUNTRY | Brazil |
| TIME / DATE | 10:58 Fri 27 Jan | PERSON RESPONSIBLE | ebooks manager |
| CUSTOMER | Lusinda1 | View all reports by user |
 0
4
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| PROBLEM | Late / No Delivery |
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| INCIDENT | Fri 27 Jan | ||
| HEADLINE | undelivered books and no client service |
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i've bought 3 books on 10 January 2012. the payment was only allocated today, 27 January 2012 after i've made a fuss about it. 2 of the 3 books i've bought is not refusing to download as "this order was already fulfilled by other user. i need answers on how if i'm the only person downloading if of my account - it was already fulfilled by other users??? i pay alot of money for books and now i'm only to download and enjoy 1 of the 3 books i've bought more than 2 weeks ago??? this IS UNACCEPTABLE AND I NEED ANSWERS!!!! |
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| SUPPLIER'S RESPONSE | Exclusive Books | Time and Date | 11:27:41 | Fri 27 Jan 12 |
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Hello Lusinda1, I do apologise for this, We are currently looking inot the matter and will back to you today. Kind Regards Nishen Pillay Customer Service Manager 0117980111 |
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