Exclusive Books Complaint
 SUPPLIER |
Exclusive Books |
 INDUSTRY |
Retail |
| BRANCH / AREA | Pretoria | COUNTRY | South Africa |
| TIME / DATE | 18:36 Fri 3 Feb | PERSON RESPONSIBLE | Altus van Heerden |
| CUSTOMER | altus | View all reports by user |
 1
3
|
| PROBLEM | Late / No Delivery |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Fri 3 Feb | ||
| HEADLINE | Promises Promises no delivery |
||
|
On the 21 Jan 12 I have ordered a book (Learn the Bible in 24 Hours, order nr 1040220936) from Exclusive Book via the internet. As part the order I was informed that the delivery will be 26 Jan 12. On Saturday 28 Jan 12 the book was still not at the Menlyn branch as requested. Monday 30 Jan 12, I phoned orders in Johannesburg on which the operator admitted to me that the book was not released yet to the Menlyn branch. Friday 3 Feb. 12, I went to the branch again and still no book. I am of opinion that the internet service in ordering book from Exclusive is none existing and would like to get a refund for the book already paid. Promises, promises but no delivery!!! |
|||
| SUPPLIER'S RESPONSE | Exclusive Books | Time and Date | 06:49:58 | Mon 6 Feb 12 |
|
Hello altus, I do apologise for this I will look into the matter and get back to you. Kind Regards Nishen Pillay Cusotmer Service Manager 0117980111 |
|||
Relevant content (Last 5 Late / No Delivery Problems)
 |
|||
|
|
|||
|
|
|||
|
|
|||
|
|
Facebook Application
