Exclusive Books Conversion
 SUPPLIER |
Exclusive Books |
 INDUSTRY |
Retail |
| BRANCH / AREA | Clearwater Mall | COUNTRY | South Africa |
| TIME / DATE | 23:23 Tue 6 Dec | PERSON RESPONSIBLE | |
| CUSTOMER | franss | View all reports by user |
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| PROBLEM | Bad Attitude |
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| INCIDENT | Fri 2 Dec | ||
| HEADLINE | No customer service |
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I asked a gentleman (wearing a green golf shirt) behind the counter where a specific section was. He responded in a very rude way as if I was bothering him. Later I asked a lady if they have a specific book. She went to check on the computer and while attending to me also attended to another customer at the same time, leaving me to wait. |
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| SUPPLIER'S RESPONSE | Exclusive Books | Time and Date | 12:33:13 | Thu 15 Dec 11 |
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Hello franss, Our Exclusive Books Clearwater manager has contacted you to resolve this matter Thanks and Regards Maryanne Hancock |
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| CUSTOMER'S FEEDBACK | franss | Time and Date | 23:43:58 | Tue 3 Apr 12 |
| Quite Impressed: Immediate response | |||
Relevant content (Last 5 Bad Attitude Problems)
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