Exclusive Books Conversion
 SUPPLIER |
Exclusive Books |
 INDUSTRY |
Retail |
| BRANCH / AREA | Jhb | COUNTRY | South Africa |
| TIME / DATE | 07:25 Fri 9 Dec | PERSON RESPONSIBLE | |
| CUSTOMER | craigmille | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Fri 9 Dec | ||
| HEADLINE | No reply to email |
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Tried to buy a e-book for my iPad & got error message. Money was taken & no product supplied. I sent email asking for assistance & refund. Then bought book from other supplier successfully. Waiting 5 days for reply from Exclusive |
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| SUPPLIER'S RESPONSE | Exclusive Books | Time and Date | 07:32:49 | Fri 9 Dec 11 |
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Hello craigmille, I do apologise for this, I will investigate and get back to you. Should you have any further queries please do not hesitate to contact me. Kind Regards Nishen Pillay Customer Service Manager 0117980181 |
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| CUSTOMER'S FEEDBACK | craigmille | Time and Date | 14:07:20 | Tue 13 Dec 11 |
| Over the Moon: Exclusive books came through with the service & refund thank you. | |||
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