Exactmobile Complaint
 SUPPLIER |
Exactmobile |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | pretoria | COUNTRY | South Africa |
| TIME / DATE | 10:44 Thu 1 Dec | PERSON RESPONSIBLE | |
| CUSTOMER | debz93 | View all reports by user |
 0
1
|
| PROBLEM | Spam |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Thu 1 Dec | ||
| HEADLINE | automatic subscription |
||
| I have been getting reminders that I am subscribed to exactmobile Loyiso's Comedy Network at a cost of R5/week. I have NOT subscribed to exactmobile. To unsubscribe I need to send them an sms at a cost of 50c. I have done this a few times and then I get a reply that they were unable to recognize my request and that I must contact their careline for assistance. At who's cost will this be???? The sms's have already cost me money as well as the weekly subscription amount for something did not subscribe to. I want this rectified immediately!!! This is just a money making scheme. | |||
| SUPPLIER'S RESPONSE | Exactmobile | Time and Date | 13:26:54 | Mon 5 Dec 11 |
|
Hello debz93, Good day Thank you for bringing your matter to our attention. We have been trying to contact you but without being able to contact you, we have done what we could. However we are eagerly awaiting your response to our multiple messages and efforts to contact you. Your Club has now been de-activated, we hope all is now in order? For more assistance, please do not hesitate to contact us at 082 230 2222 Regards, eXactmobile |
|||
Relevant content (Last 5 Spam Problems)
 |
|||
 |
|||
|
|
(( • )) Supplier's response | ||
|
|
(( • )) Supplier's response | ||
 |
Facebook Application
