Exactmobile Conversion
Exactmobile |
Telecommunications | ||
| BRANCH / AREA | Exact Mobile | COUNTRY | South Africa |
| TIME / DATE | 11:22 Wed 6 Jul | PERSON RESPONSIBLE | Exactmibile |
| CUSTOMER | keabetsoe | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Wed 6 Jul | ||
| HEADLINE | charged everyday |
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| It has come to my attention I have been charged for a few months now, but not getting anything from this service. I am now holding for 30minutes for the just to cancel this subscription, that obviously has no use for me. Will they ever answer get more staff just to take messages and call me back later. | |||
| UPDATED RESPONSE | Exactmobile | Time and Date | 14:33:14 | Wed 6 Jul 11 |
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Hello keabetsoe Hello Yvonne, Thank you for bringing your matter to our attention. After our conversations, I hope all is now in order? For more assistance, please do not hesitate to contact us at 082 230 2222 Regards eXactmobile |
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| CUSTOMER'S FEEDBACK | keabetsoe | Time and Date | 08:53:50 | Mon 11 Jul 11 |
| Quite Impressed: Thank you for the speedy responce. I got a call from Modise and cancelled my subscription. | |||
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