Europcar Compliment
 SUPPLIER |
Europcar |
 INDUSTRY |
Car Rental |
| BRANCH / AREA | O.R. Tambo | COUNTRY | South Africa |
| TIME / DATE | 09:42 Thu 5 Jan | PERSON RESPONSIBLE | O.R Tambo Staff |
| CUSTOMER | Yergeng | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Thu 5 Jan | ||
| HEADLINE | Return of Bag |
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| Hi, On the 31st December 2011, I returned a car that I hired to the O.R. Tambo depot of Europcar. I am not sure of the drivers name that dropped us at the hotel plus assisted with our luggage, thank you very much. About 2 hours later I realized that I might have left my bag containing our travel documents and passports in the car. Obeke at the front desk found the bag and the driver delivered it to me within 15 minutes at the hotel. Thank you very much for your assistance and great help and I will definitely do business with your company in the future. *** bless you and a Happy and prosperous 2012..Regards. Yergen | |||
| SUPPLIER'S RESPONSE | Europcar | Time and Date | 14:17:11 | Thu 5 Jan 12 |
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Hello Yergeng, Dear Yergen We are in receipt of your feedback above and do thank you for taking the time to revert back to us on a positive note as our client's feedback is of the greatest value to us. We look forward to assisting you with your car hire requirements in the future. Many thanks and have a great day. Europcar Customer Services |
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