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 Europcar Compliment

SUPPLIER

Europcar

INDUSTRY Car Rental
BRANCH / AREA Gauteng Province COUNTRY South Africa
TIME / DATE 11:19 Thu 5 Jan PERSON RESPONSIBLE Laseria Airport
CUSTOMER cseeletse View all reports by user
NATURE

Going the Extra Mile

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INCIDENT Thu 5 Jan
HEADLINE

Keep up the good work

I have been a client of Europ car for a while now and I must say i have never been disappointed. During the December holidays I reported a consern over the car that I picked up at Lanseria airport and it was replaced immediately through the Hatfield branch. I was very glad with the way Europ car showed professionalism with this matter, they certainly know how to keep their clients. Keep up the good work!
SUPPLIER'S RESPONSE Europcar Time and Date 14:47:37 | Thu 5 Jan 12
Hello cseeletse,

Dear Cynthia

We are in receipt of your feedback above and thank you for taking the time to revert back to us on a positive note as our client's feedback is of the greatest value to us.

We are glad that your vehicle was replaced immediately and with as minimum inconvenience as possible.

Many thanks and have a great day.
Europcar Customer Services

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