Europcar Compliment
 SUPPLIER |
Europcar |
 INDUSTRY |
Car Rental |
| BRANCH / AREA | Sandton Sun | COUNTRY | South Africa |
| TIME / DATE | 15:08 Wed 8 Feb | PERSON RESPONSIBLE | Rethabile |
| CUSTOMER | stevenf | View all reports by user |
4
 10
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| NATURE | Great Attitude |
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| INCIDENT | Wed 8 Feb | ||
| HEADLINE | Great service |
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I would like to bring to your attention the great service I received from Rethabile at the Sandton Sun branch. I needed to change a sedan for a hatchback and Rethabile got me one the next day ON TIME. It was swopped no problem and no hassle. She was always friendly, helpful and smiling. Brilliant customer service! Thank you |
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| SUPPLIER'S RESPONSE | Europcar | Time and Date | 11:47:46 | Thu 9 Feb 12 |
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Hello stevenf, Dear Steven We are in receipt of your feedback and thank you for taking the time to revert to us on a positive note as our client's feedback is of the greatest value to us. Rethabile is in deed an asset to Europcar and we are glad that Rethabile was able to assist you with your requirements. Your comments will be passed on to the branch manager for motivation and traning assistance. We once again sincerely thank you for the positive feedback received. Have a great day further. Yours Personally Europcar Customer Services |
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