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Essential Med - Customer Feedback and Analysis

Shown below are the statistics for Essential Med based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (8) 22%
Complaint (29) 78%
Customer Compliment Complaint
1. Fireworx11
2. MufasaBen02
3. Massfabulous20
4. BevM11
5. brendachampin02
Customer Feedback to Supplier Responses (last 12 months): 8 reports
Chart
 Over the moon Over the moon (0) 0%
Quite Impressed Quite Impressed (1) 13%
Indifferent Indifferent (2) 25%
Not Impressed Not Impressed (1) 13%
Utterly Disgusted Utterly Disgusted (4) 50%
Nature of complaints (last 12 months): 29 reports - Essential Med
Bad Attitude (1) 3% Bad Attitude
Billing/Accounts (9) 31% Billing/Accounts
Feedback/Response (6) 21% Feedback/Response
Late/No Delivery (2) 7% Late/No Delivery
Other (9) 31% Other
Passing the Buck (1) 3% Passing the Buck
Repairs/Servicing (1) 3% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 15521 reports - Insurance Industry Analysis
Bad Attitude (407) 3% Bad Attitude
Billing/Accounts (1000) 6% Billing/Accounts
Booking Query (9) 0% Booking Query
Breach of Contract (479) 3% Breach of Contract
Call Centre!! (383) 2% Call Centre!!
Competitions (9) 0% Competitions
Damaged Goods (53) 0% Damaged Goods
Expiry Date (8) 0% Expiry Date
Feedback/Response (1297) 8% Feedback/Response
Chart
 Hygiene Hygiene (1) 0%
Late/No Delivery Late/No Delivery (343) 2%
Other Other (10354) 67%
Out of Stock Out of Stock (2) 0%
Passing the Buck Passing the Buck (342) 2%
Pricing/Barcodes Pricing/Barcodes (54) 0%
Repairs/Servicing Repairs/Servicing (701) 5%
Spam Spam (79) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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