Edgars Compliment
 SUPPLIER |
Edgars |
 INDUSTRY |
Retail |
| BRANCH / AREA | Menlyn | COUNTRY | South Africa |
| TIME / DATE | 11:55 Fri 20 Jan | PERSON RESPONSIBLE | Credit Office Menlyn |
| CUSTOMER | goosen60 | View all reports by user |
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| NATURE | Feedback |
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| INCIDENT | Fri 20 Jan | ||
| HEADLINE | THANK YOU |
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| Dear Edgars and the woman I spoke to at the Credit office, Thank you for responding to my complaint. Just as I thought your service has worsened, I received a phone call with a big apology! I thank you (Employees) for the great feedback! Not only was it feedback but a proper apology and the type of service I expect from Edgars. I wish I could spell out the ladies name who spoke to, she was very apologetic and sincere! I take back any bad credit/ words I have said about Edgars. The problem is resolved in an appropriate manner. I will personally go into Menlyn branch and thank the lady! Once again, thank you! | |||
| SUPPLIER'S RESPONSE | Edgars | Time and Date | 16:22:42 | Fri 20 Jan 12 |
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Hello goosen60, Thank you for taking the time to inform us of the exceptional service that you received from our staff. I appreciate the gesture, I will most definitely be sharing your compliment with senior management. Your long standing patronage is much appreciated as well as your continued support. Kind regards Customer Services 0800 203 925 |
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