Edgars Compliment
 SUPPLIER |
Edgars |
 INDUSTRY |
Retail |
| BRANCH / AREA | Claremont, Cape Town | COUNTRY | South Africa |
| TIME / DATE | 16:52 Thu 19 Jan | PERSON RESPONSIBLE | Nobuntu Malahleka |
| CUSTOMER | Amico | View all reports by user |
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| NATURE | Great Attitude |
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| INCIDENT | Thu 1 Dec | ||
| HEADLINE | Passionate about customer service |
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I entered the store at 18h55 and the store traded until 19h00. Nobuntu assisted me with a cell phone purchase from making the selection, to processing the sale and registering the sim for Rica and activating insurance. What wowed me is the fact that she was efficient and that she assisted me in a professional manner and she was pleasant througout the interaction. I did not feel rushed by her. Time on Sales docket: 18h57 Time on Rica docket: 19h00 Nobuntu, I apologise for relaying this compliment to you so long after the fact but I just could not forget about it. Thank you once again and keep up the excellent work. |
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| SUPPLIER'S RESPONSE | Edgars | Time and Date | 16:24:21 | Fri 20 Jan 12 |
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Hello Amico, Thank you for taking the time to inform us of the exceptional service that you received from our staff. I appreciate the gesture, I will most definitely be sharing your compliment with senior management. Your long standing patronage is much appreciated as well as your continued support. Kind regards Customer Services 0800 203 925 |
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