Edgars Compliment

SUPPLIER	Edgars	INDUSTRY	Retail
BRANCH / AREA	Edgars Club	COUNTRY	South Africa
TIME / DATE	11:21 Wed 11 Jan	PERSON RESPONSIBLE	Vusi
CUSTOMER	lam68	View all reports by user	1 0
NATURE	Call Centre Efficiency	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Wed 11 Jan
HEADLINE	Outstanding service
I want to give a special thank you to Edgars Club call centre opersters, who assisted me with a car towing service. The very first question asked was "Am I safe" and communication all the way through. WOW customer service is alive. Thank you and you truly instilled brand confidence. kind regards Lauren Marshall Add a new Edgars Report Inappropriate report?
SUPPLIER'S RESPONSE	Edgars	Time and Date	13:36:38 \| Thu 12 Jan 12
Hello lam68, Thank you for taking the time to inform us of the exceptional service that you received from our Club Emergency Services . We appreciate the gesture, we will most definitely be sharing your compliment with senior management. Your long standing patronage is much appreciated as well as your continued support. Kind regards Customer Services

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