Edgars Complaint
 SUPPLIER |
Edgars |
 INDUSTRY |
Retail |
| BRANCH / AREA | George | COUNTRY | South Africa |
| TIME / DATE | 09:40 Wed 8 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | angeladc | View all reports by user |
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| PROBLEM | Vouchers |
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| INCIDENT | Wed 8 Feb | ||
| HEADLINE | So Unhappy! |
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| to whom it may concern. Every birthday Edgars sends you a voucher, my birthday was in January, its feb now, and i still have not recieved my voucher. i spoke to someone at the call centre, and they said they would send me the voucher. i am still waiting. i know it may not seem like a big deal, but i need to buy facial products which cost a alot of money, and that voucher would come in good use. I have been a loyal client to Edgars, all i expect in return is for Edgars to keep their part of the deal. Otherwise i have no problem closing my account and stop supporting Edgars, which would be a pity. | |||
| SUPPLIER'S RESPONSE | Edgars | Time and Date | 09:37:45 | Thu 9 Feb 12 |
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Hello angeladc, Thank you for making contact with us and raising your concerns about your birthday voucher for wich I apologise. As per discussion the voucher has been posted on the 27/1/2012 , however in the meantime we will email it to you so that you can make your purchases and redeem the voucher . Kind regards Customer Services 0800 203 925 |
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