Edgars Complaint

SUPPLIER	Edgars	INDUSTRY	Retail
BRANCH / AREA	Brits Mall	COUNTRY	South Africa
TIME / DATE	11:45 Tue 7 Feb	PERSON RESPONSIBLE	Irene (Security Guard...
CUSTOMER	Mathuto	View all reports by user	0 2
PROBLEM	WORST TREATMENT	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Thu 2 Feb
HEADLINE	DEBASED FROM BEING A SHOPPER TO A LIFTER
I WAS MINIDING MY BUSINESS WHEN I SUDDENLY BECAME IRENE'S OBJECT OF DESIRE.AM NOT CERTAIN IF THIS WAS HER DESPERATE ATTEMPT TO GET THE TOP MONTHLY ARRESTS AWARD. I WAS LOOKING FOR EARRINGS OF WHICH I FOUND BUT THEN PROCEEDED TO THE SHOE DEPT. WHERE I LEFT THEM ON THE SHELF AS I NO LONGER WANTED THEM. IRENE WAS STRATEGICALLY WATCHING ME LIKE A HAWK BECAUSE AT SOME STAGE I HAD TO OPEN MY HANDBAG TO PUT IN MY PHONE AND I THINK SHE THOUGHT I SLIPPED THE EARRINGS IN MY BAG.ON LEAVING THE SHOP SHE REQUESTED TO SEARCH MY BAG OF WHICH I DECLINED. APPARENTLY EDGARS DETECTORS CAN'T PICK UP SMALL ITEMS. SHE LAUNCHED A SEARCH PARTY THAT FOLLOWED ME IN TRUWORTHS AND IDENTITY WHERE SHE FOUND ME PAYING FOR EARRINGS AT THE COUNTER.THE PARTY INCLUDED THIS GIRL WHOM I ASSUME IS 'THE MANAGER' WHO FAILED AT APPROACHING ME ON TWO OCCASIONS AND I WONDER WHY? IRENE AND HER MALE COLLEAGUE NEVER WASTED A CHANCE TO PROBE AND HARASS ME AT IDENTITY'S DOOR. I WENT BACK TO GIVE HER THE EARRINGS WHICH WERE STILL LYING IN FULL VIEW IN EDGARS. SO SHE NEVER BOTHERED SEARCHING INSTEAD SHE RELIED ON THE FOOTAGE. NO MANAGER WAS IN SIGHT TO FORMALLY APOLOGISE. DO THESE GUARDS SUBJECT CLIENTS TO THIS ORWASIUNFORTUNATE? Add a new Edgars Report Inappropriate report?
SUPPLIER'S RESPONSE	Edgars	Time and Date	14:22:20 \| Tue 7 Feb 12
Hello Mathuto, Thank you for taking the time to inform us of the incident that occurred in our store with regards to our security. The matter is under investigation and the manager will provide you with feedback. Kind regards Customer Services 0800 203 925