Edgars Conversion
 SUPPLIER |
Edgars |
 INDUSTRY |
Retail |
| BRANCH / AREA | Brooklyn | COUNTRY | South Africa |
| TIME / DATE | 14:09 Wed 4 Jan | PERSON RESPONSIBLE | Lorraine |
| CUSTOMER | IC | View all reports by user |
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| PROBLEM | Hygiene |
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| INCIDENT | Wed 4 Jan | ||
| HEADLINE | Picking her nose |
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| I went to the Edgars store in Brooklyn to customer services. The staff member Lorraine was picking her nose before handling my card. It was absolutely disgusting. I filled in a form cmplaining at the store but think I forgot to put in the Consultants name. My impression of Edgars has been forever tarnished. | |||
| SUPPLIER'S RESPONSE | Edgars | Time and Date | 08:35:14 | Thu 5 Jan 12 |
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Hello IC, Please accept our sincere apologies for the frustrations incurred in our store. The manager has been advised and will address this issue with the respective staff member. Thank you for your valued custom. Kind regards Customer Services |
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| CUSTOMER'S FEEDBACK | IC | Time and Date | 10:27:43 | Mon 9 Jan 12 |
| Quite Impressed: Responded quickly to address the complaint. | |||
Relevant content (Last 5 Hygiene Problems)
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(( • )) Supplier's response | ||
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