Edgars Conversion
Edgars |
Retail | ||
| BRANCH / AREA | Cavendish | COUNTRY | South Africa |
| TIME / DATE | 18:54 Wed 18 Jan | PERSON RESPONSIBLE | Who knows... |
| CUSTOMER | JohanSlabbert | View all reports by user |
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| PROBLEM | Competitions |
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| INCIDENT | Wed 18 Jan | ||
| HEADLINE | No free cruise it seems |
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| I have complained about this before and was promised a follow up. It's been ages since the promotion ended and I have still not been contacted with any details. Why so slack Edgards??? Can the person responsible please wake up and DO something about this? | |||
| SUPPLIER'S RESPONSE | Edgars | Time and Date | 11:15:57 | Thu 19 Jan 12 |
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Hello JohanSlabbert, We do apologise for the inconvenience caused to you. We spoke to MSC who enlightened us that you were chosen for the cruise. You will be receiving your reference number shortly, kindly use the Reference number to log on to the website. We thank you for your patience. Please follow the link below. /www.edgarsmscpromo.co.za/ |
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| CUSTOMER'S FEEDBACK | JohanSlabbert | Time and Date | 11:14:21 | Tue 24 Jan 12 |
| Quite Impressed: Finally I received a response and confirmation. Pity I had to resort to complaining here before anything was done about it. I now have my reference number and cruise details. Thanks | |||
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