Edgars Conversion

SUPPLIER	Edgars	INDUSTRY	Retail
BRANCH / AREA	Club Cards	COUNTRY	South Africa
TIME / DATE	12:16 Thu 26 Jan	PERSON RESPONSIBLE
CUSTOMER	RemeJuan	View all reports by user	6 15
PROBLEM	Card not working	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Thu 26 Jan
HEADLINE	Cannot activate club card with ster kinekor
I have been trying for weeks to activate my club card with ster kinekor, constantly getting the error message "Card activated but merchant not valid for benefit" eventually i noticed that it was activated for classic and not lifestyle which i rectified last night yet i am still receiving the same problem. Its getting quite annoying now, i get the card for the sole purpose of using it for movies and its the only thing that's not working. Add a new Edgars Report Inappropriate report?
SUPPLIER'S RESPONSE	Edgars	Time and Date	14:00:13 \| Thu 26 Jan 12
Hello RemeJuan, Please accept our sincere apologies for the frustrations incurred with regards to your club card. We will contact you directly to advise you on the procedure from here. Thank you for your valued custom. Kind regards Customer Services 0800 203 925
CUSTOMER'S FEEDBACK	RemeJuan	Time and Date	21:09:25 \| Mon 30 Jan 12
Over the Moon: Very well handled and quickly sorted out