Edgars Conversion
 SUPPLIER |
Edgars |
 INDUSTRY |
Retail |
| BRANCH / AREA | ALL | COUNTRY | South Africa |
| TIME / DATE | 20:16 Fri 6 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | jwgoosen | View all reports by user |
 2
 8
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Fri 6 Jan | ||
| HEADLINE | AIRTIME SUBSCRIPTION FEE |
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HI THERE this is the second time i write a complaint now, IM JASON GOOSEN, IVE BEEN WITH EDGARS FOR OVER A YEAR NOW, GOOD CUSTOMER, I PAY MY ACCOUNTS ON TIME. BUT I SEE EACH MONTH EDGARS CHARGE ME FOR A 'MTN AIRTIME SUBSCRIPTION' OF R33.00 A MONTH AGAIN and AIRTIME CONTRACT PLAN R100.24 , THIS HAS BEEN GOING ON FOR MONTHS I CANCELLED IT, AND GOT A REFUND BUT JUST KEEPS GOING OFF, BECAUSE I NEVER EVER SINCE I GOT THIS SUBSCRIPTION RECEIVED MY AIRTIME, AND BEEN PAYING EACH MONTH, PLEASE EDGARS CREDIT MY ACCOUNT...AND PLEASE CHANGE MY ADDRESS P.O. BOX 1915 VRYHEID 3100 THANKS JASON GOOSEN |
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| SUPPLIER'S RESPONSE | Edgars | Time and Date | 13:44:32 | Tue 10 Jan 12 |
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Hello jwgoosen, Thank you for making contact with us . We have updated your postal address and advised our third party to contact you to assist further in resolving this matter. Please accept our apologies for the frustrations incurred. Kind regards Customer Services |
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| CUSTOMER'S FEEDBACK | jwgoosen | Time and Date | 21:09:23 | Fri 13 Jan 12 |
| Over the Moon: Edcon credit all my payment back on account thanks :) | |||
Relevant content (Last 5 Billing / Accounts Problems)
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(( • )) Supplier's response | ||
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