Early Bird Complaint
 SUPPLIER |
Early Bird |
 INDUSTRY |
Other |
| BRANCH / AREA | alberton | COUNTRY | South Africa |
| TIME / DATE | 22:28 Fri 20 Jan | PERSON RESPONSIBLE | Hamid, the manager of... |
| CUSTOMER | ClaudeS | View all reports by user |
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| PROBLEM | Breach of Contract |
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| INCIDENT | Tue 17 Jan | ||
| HEADLINE | Dont buy Pioneer Sound: Earlybird cant fix it. |
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I purchased a very expensive Pioneer sound system from Afritronics in July 2009. The system failed after 3 months. In Dec 2009 I handed my R20k Pioneer sound system, still under warranty, in to Alberton Earlybird Ref # DAB009 575. This is two(2) years ago for repair, I,m still waiting for any response whatever from anyone from Earlybird. Every query I make leads to excuses, waiting for spares from England, very complicated system etc... I have escalated the problem to the director, customer satisfaction, Carlos with promises of results asap. I,m still waiting. They have relocated offices without any notification, I had to track them down to their Boksburg offices. I want to warn any potential Pioneer brand purchaser that Earlybird are the assigned warranty repair experts. They are incompetent, don,t care or give a dam, even at director level. I now need to approach an attorney to recover my R20,000.00 Pioneer sound system loss because Earlybird are unable to repair it. |
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Relevant content (Last 5 Breach of Contract Problems)
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