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Dros - Customer Feedback and Analysis

Shown below are the statistics for Dros based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (12) 12%
Complaint (91) 88%
Customer Compliment Complaint
1. snoekie102
2. MELIS02
3. wilmap5301
4. truejen01
5. tdesign01
Nature of complaints (last 12 months): 91 reports - Dros
Bad Attitude (14) 15% Bad Attitude
Billing/Accounts (1) 1% Billing/Accounts
Booking Query (2) 2% Booking Query
Breach of Contract (1) 1% Breach of Contract
Damaged Goods (1) 1% Damaged Goods
Feedback/Response (2) 2% Feedback/Response
Hygiene (11) 12% Hygiene
Late/No Delivery (3) 3% Late/No Delivery
Other (48) 53% Other
Chart
 Out of Stock Out of Stock (5) 5%
Passing the Buck Passing the Buck (2) 2%
Repairs/Servicing Repairs/Servicing (1) 1%
Nature of complaints (last 12 months): 6447 reports - Restaurant Industry Analysis
Bad Attitude (1256) 19% Bad Attitude
Billing/Accounts (121) 2% Billing/Accounts
Booking Query (41) 1% Booking Query
Breach of Contract (47) 1% Breach of Contract
Call Centre!! (2) 0% Call Centre!!
Competitions (5) 0% Competitions
Damaged Goods (67) 1% Damaged Goods
Expiry Date (25) 0% Expiry Date
Feedback/Response (180) 3% Feedback/Response
Chart
 Hygiene Hygiene (343) 5%
Late/No Delivery Late/No Delivery (209) 3%
Other Other (3892) 60%
Out of Stock Out of Stock (89) 1%
Passing the Buck Passing the Buck (61) 1%
Pricing/Barcodes Pricing/Barcodes (57) 1%
Repairs/Servicing Repairs/Servicing (36) 1%
Spam Spam (16) 0%
Back

Please note: All Reports & Stats fall away after 12 months

 
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