Discovery Health Compliment
Discovery Health |
Medical Aid | ||
| BRANCH / AREA | Sandton | COUNTRY | South Africa |
| TIME / DATE | 11:12 Thu 26 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | Laura Laughland | View all reports by user |
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| NATURE | Call Centre Efficiency |
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| INCIDENT | Thu 26 Jan | ||
| HEADLINE | What a wonderful company to deal with |
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I have been a member of Discovery Health for years and recently i have found their customer service to be the best i have experienced from any big corporation. It is such a pleasure to deal with the people at the call centre. Such a breath of fresh air to know that if you have a problem or a query you can make one phone call and the people you deal with are happy and willing to help you. Thank you! I wish other big corporations could take a page out of Discovery Health's book. |
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| SUPPLIER'S RESPONSE | Discovery Health | Time and Date | 16:51:40 | Thu 26 Jan 12 |
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Hello Laura Laughland, Thank you for taking the time to post a compliment. It is always great to receive such positive feedback from our members. We strive to deliver exceptional service to all our members and your comment indicates that we are succeeding, thank you once again for taking the time to post the compliment. Kind regards Shereen |
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