Discovery Health Compliment
 SUPPLIER |
Discovery Health |
 INDUSTRY |
Medical Aid |
| BRANCH / AREA | Online | COUNTRY | South Africa |
| TIME / DATE | 17:55 Mon 6 Feb | PERSON RESPONSIBLE | Zayd Suleman/Sherizaa... |
| CUSTOMER | Marc Y | View all reports by user |
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| NATURE | Feedback |
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| INCIDENT | Mon 6 Feb | ||
| HEADLINE | Good feedback |
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What started off as a bit of a painful experience getting my claims processed is definitely getting better. Thanks to Sherizaan Khan and Zayd Suleman, it seems that I am getting my claims processed. What prompted me to make a mention on HP was that they have actively sent follow up emails to inform me of the progress. This is really what you want from a company - a decent level of feedback on an issue. Thanks. |
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| SUPPLIER'S RESPONSE | Discovery Health | Time and Date | 08:54:25 | Tue 7 Feb 12 |
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Hello Marc Y, Thank you for the wonderful compliment. It is always great to receive such positive feedback from our members. We are very pleased to hear of the efficient and professional service that you have received. We will be sure to send this to their management team. We strive to deliver exceptional service to all our members and will ensure we continue to do so. Kind regards Shereen |
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