Discovery Health Compliment
Discovery Health |
Medical Aid | ||
| BRANCH / AREA | Pretoria | COUNTRY | South Africa |
| TIME / DATE | 13:34 Thu 19 Jan | PERSON RESPONSIBLE | Francois |
| CUSTOMER | Eben Terblanche | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Thu 19 Jan | ||
| HEADLINE | Going beyond |
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| I was extremely impressed by the Call Center Agent that helped my today. I expected much worse. Thank you for living up to your standard. My Ref number is MailRef#434480820#. | |||
| SUPPLIER'S RESPONSE | Discovery Health | Time and Date | 08:19:54 | Fri 20 Jan 12 |
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Hello Eben Terblanche, Thank you for the wonderful compliment. It is always great to receive such positive feedback from our members. We are very pleased to hear of the efficient and professional service that you have received. We strive to deliver exceptional service to all our members and your comment indicates that we are succeeding, thank you once again for taking the time to post the compliment. Kind regards Shereen |
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