Discovery Health Compliment
 SUPPLIER |
Discovery Health |
 INDUSTRY |
Medical Aid |
| BRANCH / AREA | Call Centre | COUNTRY | South Africa |
| TIME / DATE | 08:36 Wed 25 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | Liezel.S | View all reports by user |
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| NATURE | Call Centre Efficiency |
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| INCIDENT | Wed 25 Jan | ||
| HEADLINE | Discovery Call Centre Agents Are Tops! |
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| Always a pleasure phoning Discovery Health, they are always friendly and professional! I had to get authorization for a procedure this coming Friday only a few minutes it was approved and I wish I could remember the lady's name she was sympathetic towards me and kept on talking positive things and telling me to please get well soon! Thanks Discovery. | |||
| SUPPLIER'S RESPONSE | Discovery Health | Time and Date | 13:47:14 | Wed 25 Jan 12 |
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Hello Liezel.S, Thank you for the wonderful compliment. We strive to deliver exceptional service to all our members and your comment indicates that we are succeeding. We look forward to many more "dazzling" moments in the future. Please feel free to call us for any further assistance. Kind regards Shereen |
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