Discovery Health Compliment
Discovery Health |
Medical Aid | ||
| BRANCH / AREA | Head Office | COUNTRY | South Africa |
| TIME / DATE | 16:16 Fri 3 Feb | PERSON RESPONSIBLE | Yves |
| CUSTOMER | wolmarv | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Fri 3 Feb | ||
| HEADLINE | Claim processed at last |
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| I logged a complaint previously: http://www.hellopeter.com/discovery-health/complaints/claim-not-being-paid-723328 and I got the news today that my surgeon will be paid within the next 5 days. I want to thank Yves for really going the extra mile to assist me with the problem and providing feedback on a regular basis. Because of his willingness to help I have decided to stay with Discovery and not go to another medical aid provider. | |||
| SUPPLIER'S RESPONSE | Discovery Health | Time and Date | 16:51:34 | Fri 3 Feb 12 |
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Hello wolmarv, Thank you for the wonderful compliment. We are very pleased to hear of the efficient and professional service that you have received from Yves! We are extremely proud of him and have sent your compliment to both him and his manager. Thank you for taking the time to compliment one of our people. We look forward to providing you with great service in our future dealings with you! Kind regards Bryan |
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