Dis-Chem Compliment
 SUPPLIER |
Dis-Chem |
 INDUSTRY |
Retail |
| BRANCH / AREA | Randpark Ridge | COUNTRY | South Africa |
| TIME / DATE | 14:32 Tue 20 Dec | PERSON RESPONSIBLE | The manager |
| CUSTOMER | lynette milner | View all reports by user |
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| NATURE | Great Attitude |
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| INCIDENT | Tue 20 Dec | ||
| HEADLINE | Taking control of a situation |
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I would just like to compliment the manager for the composure shown with regards to the incident that took place earlier today. while I waiting for a cashier , a man being served by a cashier totally lost it because his bank card didn't go through, he shouted at the loyalty lady and the cashier, the manager then tried to calm the customer down, the customer then reacted by swearing at the manager and pointing his finger in the manager's face. The manager kept calm and really tried his best to keep the situation under control. WELL DONE! |
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| SUPPLIER'S RESPONSE | Dis-Chem | Time and Date | 10:12:17 | Wed 21 Dec 11 |
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Hello lynette milner, Thank you for taking the time to share such positive feedback with us. I will forward your comments on to the Management team and I am sure that they will be pleased. Kind regards Dawn de Klerk Group Customer Consultant - Administration Dis-Chem Head Office |
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