Dis-Chem Compliment
 SUPPLIER |
Dis-Chem |
 INDUSTRY |
Retail |
| BRANCH / AREA | Raslow | COUNTRY | South Africa |
| TIME / DATE | 20:57 Mon 6 Feb | PERSON RESPONSIBLE | Berdine |
| CUSTOMER | Mrs MF | View all reports by user |
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| NATURE | Refund |
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| INCIDENT | Mon 6 Feb | ||
| HEADLINE | Freezeframe - |
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| I just want to thank Berdine at Dis-Chem, Raslow for the speedy reply on my complaint about Freeze-frame. I am also happy to say that I have received a full refund for the product. I can recommend the good service at Dis-Chem, Raslow at any time. They have always been helpful and friendly. The nicest place to shop by far. Thank you Berdine, you are my favourite beauty consultant. See you soon. | |||
| SUPPLIER'S RESPONSE | Dis-Chem | Time and Date | 09:21:54 | Tue 7 Feb 12 |
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Hello Mrs MF, Thank you for contacting us and for bringing this matter to our attention. We are so pleased with the proactive manner in which Berdine handled the situation. I will forward your comments to the Management team and i am sure they will be delighted with the outcome. Kind regards Dawn de Klerk |
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