Dial Direct Insurance Compliment
 SUPPLIER |
Dial Direct Insurance |
 INDUSTRY |
Insurance |
| BRANCH / AREA | Johannesburg | COUNTRY | South Africa |
| TIME / DATE | 15:43 Thu 2 Feb | PERSON RESPONSIBLE | Juan Botes |
| CUSTOMER | legolas2 | View all reports by user |
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| NATURE | Great Attitude |
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| INCIDENT | Thu 2 Feb | ||
| HEADLINE | Very efficient! |
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This is the second time I've had a vehicle accident claim in a short period of time with Dial Direct (both of which weren't my fault). From the moment of the accident that my poor car was towed away to the finalisation of the claim was a relatively painless exercise. I received my courtesy vehicle the day after the accident. My car was assessed within a day, and the claim finalised in just over 3 days. All the staff I spoke to at Dial Direct was very friendly and helpful, in particular Juan and Nerishia (I think that was her name) who handled the claim swiftly and efficiently. I just hope the actual repair of my vehicle will go as smoothly as the claim process! Thanks Dial Direct! |
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| SUPPLIER'S RESPONSE | Dial Direct Insurance | Time and Date | 12:56:51 | Fri 3 Feb 12 |
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Hello legolas2, Thank you for your feedback. We will gladly convey your feedback on to Jaun, Nerusha and their managers, it will be greatly appreciated. Have a wonderful weekend! Kind regards, Bradley Du Chenne |
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