Dial Direct Insurance Compliment
 SUPPLIER |
Dial Direct Insurance |
 INDUSTRY |
Insurance |
| BRANCH / AREA | Johannesburg | COUNTRY | South Africa |
| TIME / DATE | 15:21 Mon 6 Feb | PERSON RESPONSIBLE | Junior Damoense |
| CUSTOMER | lstigant | View all reports by user |
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| NATURE | Call Centre Efficiency |
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| INCIDENT | Mon 6 Feb | ||
| HEADLINE | ***** Claim |
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| Junior was so compassionate and understanding when I called to report the ***** of my jewellery. I felt particularly vulnerable because the ******* had posed as buyers for my house which is on sale and had then walked off with all my jewellery. I trusted these people and let them into my home!! Junior comforted me and assured me that I was not to 'beat myself' up about it and after having spoken to him I felt so much relief. Thank you Junior | |||
| SUPPLIER'S RESPONSE | Dial Direct Insurance | Time and Date | 16:08:37 | Mon 6 Feb 12 |
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Hello lstigant, Thank you for your feedback. We will gladly convey your compliment on to Junior and his manager. It will be greatly appreciated. We look forward to providing you with many more wonderful service experiences. Have a great day! Kind regards, Bradley Du Chenne |
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