Dial Direct Insurance Compliment
 SUPPLIER |
Dial Direct Insurance |
 INDUSTRY |
Insurance |
| BRANCH / AREA | Johannesburg | COUNTRY | South Africa |
| TIME / DATE | 14:48 Tue 7 Feb | PERSON RESPONSIBLE | Jaun Botes |
| CUSTOMER | B1tem3 | View all reports by user |
2
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| NATURE | Great Attitude |
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| INCIDENT | Tue 7 Feb | ||
| HEADLINE | Great assistance |
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Since I submitted my claim I have had bad attitude and service until Jaun Botes took over. He kept me up to date with the process and procedure at all times, and was very helpful and polite over the phone. Thank you so much Jaun |
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| SUPPLIER'S RESPONSE | Dial Direct Insurance | Time and Date | 15:33:26 | Tue 7 Feb 12 |
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Hello B1tem3, Thank you for your feedback. We would like to apologise if the service you initially received was not up to standard, we will address that with the relevant manager. We will also forward your compliment on to Jaun and his manager. It will be greatly appreciated. Kind regards, Bradley Du Chenne |
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