Dial Direct Insurance Complaint
 SUPPLIER |
Dial Direct Insurance |
 INDUSTRY |
Insurance |
| BRANCH / AREA | JHB | COUNTRY | South Africa |
| TIME / DATE | 22:18 Fri 3 Feb | PERSON RESPONSIBLE | Natasha |
| CUSTOMER | JRB27 | View all reports by user |
 0
2
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| PROBLEM | Feedback / Response |
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| INCIDENT | Thu 1 Jan | ||
| HEADLINE | No feedback |
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| I refer to my complaint dating back to December, the response from Dial Direct was that someone would be in contact with me which was not true because I received no call. Please I need my excess back that was said I would get back, its not fair, I am the one that was rear ended! I want this resolved please! I don't know who to call or email regarding this because Natasha simply doesn't reply or give me any feedback. Please I don't want to change insurance but I can't battle like this anymore! Dial Direct please stop letting your clients down :-( | |||
| SUPPLIER'S RESPONSE | Dial Direct Insurance | Time and Date | 13:57:44 | Mon 6 Feb 12 |
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Hello JRB27, Thank you for your comments. We have referred your matter to the relevant manager, she will be in contact with you shortly to assist. We would like to apologise for any inconvenience caused. Kind regards, Bradley Du Chenne |
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