Dial Direct Insurance Complaint
 SUPPLIER |
Dial Direct Insurance |
 INDUSTRY |
Insurance |
| BRANCH / AREA | Johannesburg | COUNTRY | South Africa |
| TIME / DATE | 11:54 Thu 9 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | herman6124 | View all reports by user |
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1
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| PROBLEM | Late / No Delivery |
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| INCIDENT | Thu 9 Feb | ||
| HEADLINE | Legal department takes no action on my claim |
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I was involved in an accident in November 2011. The person who caused the accident sped off. Dial Direct legal department agreed to trace the number plate and to take steps to recover my losses. No action was taken by Dial Direct in this regard. At least 5 follow up calls was made to Dial Direct. They made agreements to take action, but to date no results. This time delay I fear has weakened my probability of success in recovering this damage. |
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| SUPPLIER'S RESPONSE | Dial Direct Insurance | Time and Date | 15:17:51 | Thu 9 Feb 12 |
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Hello herman6124, Thank you for your comments. We have referred your matter to the relevant manager, they will be in contact with you shortly to assist. We do apologise for any inconvenience caused. Kind regards, Bradley Du Chenne |
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