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Department of Labour - Customer Feedback and Analysis

Shown below are the statistics for Department of Labour based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (4) 6%
Complaint (61) 94%
Customer Compliment Complaint
1. jjacobs402
2. claridpl01
3. Nicely01
4. krieki01
5. busisiwen01
Nature of complaints (last 12 months): 61 reports - Department of Labour
Bad Attitude (8) 13% Bad Attitude
Billing/Accounts (1) 2% Billing/Accounts
Breach of Contract (1) 2% Breach of Contract
Call Centre!! (3) 5% Call Centre!!
Feedback/Response (26) 43% Feedback/Response
Late/No Delivery (5) 8% Late/No Delivery
Other (15) 25% Other
Passing the Buck (1) 2% Passing the Buck
Spam (1) 2% Spam
Chart
Nature of complaints (last 12 months): 1840 reports - Government Industry Analysis
Bad Attitude (215) 12% Bad Attitude
Billing/Accounts (127) 7% Billing/Accounts
Booking Query (4) 0% Booking Query
Breach of Contract (19) 1% Breach of Contract
Call Centre!! (113) 6% Call Centre!!
Damaged Goods (8) 0% Damaged Goods
Expiry Date (5) 0% Expiry Date
Feedback/Response (257) 14% Feedback/Response
Hygiene (4) 0% Hygiene
Chart
Late/No Delivery Late/No Delivery (196) 11%
Other Other (794) 43%
Out of Stock Out of Stock (3) 0%
Passing the Buck Passing the Buck (58) 3%
Pricing/Barcodes Pricing/Barcodes (10) 1%
Repairs/Servicing Repairs/Servicing (24) 1%
Spam Spam (3) 0%

Please note: All Reports & Stats fall away after 12 months

 
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