Department of Home Affairs Complaint

SUPPLIER	Department of Home ...	INDUSTRY	Government
BRANCH / AREA	Pretoria	COUNTRY	South Africa
TIME / DATE	11:35 Tue 31 Jan	PERSON RESPONSIBLE	Everyone
CUSTOMER	JenRossSmith	View all reports by user	0 1
PROBLEM	9 Months outstanding U...	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Tue 31 Jan
HEADLINE	9 Months - Unabridged Birth Certifcate?
Still waiting for Unabridged birth certificate, after 9 months. Now sitting in New Zealand - so making International calls to try and resolve - Pretoria either doesn't answer their phones or when they do shunt you from pillar to post and then "drop the call' and the line then remains engaged. No-one is taking ownership of this problem and assisting in the resolution of this complaint. I need a point of contact and result - I have paid for a service, which is not being managed, complete incompetence and really not sure why staff are paid salaries if they cannot delegate a problem to someone to resolve...just tell me who I can speak to and what I must do! Add a new Department of Home Affairs Report Inappropriate report?