Computicket Complaint
 SUPPLIER |
Computicket |
 INDUSTRY |
Entertainment |
| BRANCH / AREA | Sandton | COUNTRY | South Africa |
| TIME / DATE | 07:44 Sun 11 Dec | PERSON RESPONSIBLE | |
| CUSTOMER | elizvw | View all reports by user |
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6
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| PROBLEM | Misrepresentation of v... |
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| INCIDENT | Sun 11 Dec | ||
| HEADLINE | Misrepresentation of venue and seating plan |
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I was very disappointed with the organisation of the Jimmy Carr show in Sandton last night. I booked tickets in May to ensure that I could get the best seats possible on limited budget, as a student. In May, when I booked, I was shown a seating plan that showed a group of seats around a stage with 15 seats per row, I know the number of seats as I carefully chose seats as close as possible to the stage and in the second row. When I arrived at the venue I found that the rows had been extended to allow for over thirty seats per row and that my seats had been shifted so that I was sitting one the far end of the hall. My second row seats were no longer an advantage but rather disadvantage as all I could see was a wall. In order to stop my loud complaints the security agreed to move us to the back of the hall but in the middle. From these seats I could see Jimmy Carr's head when he stood in the one clear view through the endless heads in front of me. I am livid as I booked my seats far enough in advance to get reasonable seats and then my location was changed. If I was shown the seating plan as it was on the evening I would not have chosen those seats or even attended the event. |
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