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 Computicket Complaint

SUPPLIER

Computicket

INDUSTRY Entertainment
BRANCH / AREA PRETORIA COUNTRY South Africa
TIME / DATE 19:41 Tue 29 Nov PERSON RESPONSIBLE
CUSTOMER chrissiebubbles View all reports by user
PROBLEM

Breach of Contract

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INCIDENT Tue 29 Nov
HEADLINE

BOOKING FOR SLEEPING BEAUTY

I received a Sms from the State Theatre that bookings for Sleeping Beauty are open and when you do a booking on a Wednesday for the 14h30 show and on a Sunday for the 11h00 you get a buy one get one free offer. I jumped for the offer and made a booking for Sunday the 18th of December at 11h00, however when doiing the payment I was charged the amount for 2 tickets. The offer also showed on the Computicket website, I the phoned Computicet and the lady who helped me said that she does'nt know anything about such an offer and after repeatedly telling her that it showed on the website an receiving the Sms she still refused to beleive me. She then said that her supervisor will phone me, and I'm still waiting, but the message were suddenly removed from Computicket's website and I still have the tickets without the discount offer.

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