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Sun 14 March 2010
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Companies Who Respond (1008)

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COUNTRY INDUSTRY
 

0-9

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
1time Airline 47 166 213 22%
94.7 Highveld Stereo 84 96 180 46%
3mobile 9 157 166 5%
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A

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Absa 556 2462 3018 18%
Autopage 159 1582 1741 9%
Adt Security 114 685 799 14%
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B

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Budget Insurance Brokers 40 251 291 13%
Bonitas 34 202 236 14%
Builders Warehouse 65 136 201 32%
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C

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Cell C 466 3848 4314 10%
Clicks 113 374 487 23%
Coca-Cola South Africa 36 203 239 15%
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D

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Discovery Health 234 1213 1447 16%
Debonairs Pizza 102 338 440 23%
Dial Direct Insurance 76 296 372 20%
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E

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Edgars 229 1206 1435 15%
Elite Mobile 11 234 245 4%
Engen Petroleum 40 100 140 28%
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F

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
First National Bank 675 2827 3502 19%
Foschini 45 300 345 13%
First For Women Insurance Brokers 43 300 343 12%
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G

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Game 260 775 1035 25%
Greyhound 10 96 106 9%
Galaxy & Co 9 46 55 16%
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H

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Hellopeter.com 251 253 504 49%
Hi-Fi Corporation 72 359 431 16%
House & Home 60 260 320 18%
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I

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Intec College 36 602 638 5%
Incredible Connection 122 235 357 34%
Imperial Select 21 98 119 17%
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J

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Joshua Doore 26 155 181 14%
Jet 13 156 169 7%
Just Group Africa 39 70 109 35%
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K

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
KFC 305 1508 1813 16%
Kalahari.net 93 229 322 28%
Kia Motors South Africa 23 208 231 9%
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L

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Liberty Life 24 150 174 13%
LG Electronics 11 130 141 7%
Lewis Stores 7 97 104 6%
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M

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
MTN 421 8211 8632 4%
Multichoice 321 1659 1980 16%
Mbd Attorneys 29 475 504 5%
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N

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Nedbank 534 2074 2608 20%
Nashua Mobile 184 1167 1351 13%
Neotel 73 1006 1079 6%
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O

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Outsurance 485 711 1196 40%
Old Mutual 59 270 329 17%
Oxygen Medical Scheme 12 165 177 6%
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P

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Pick 'n Pay 511 1078 1589 32%
Planet Fitness 49 590 639 7%
Peugeot South Africa 39 224 263 14%
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Q

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Quality Vacation Club (qvc) 19 87 106 17%
Queenspark 9 13 22 40%
Quicksure 2 12 14 14%
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R

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Renault (all Dealers) 86 381 467 18%
Russells 28 180 208 13%
Rcs 23 137 160 14%
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S

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Standard Bank 548 2665 3213 17%
Spur Steak Ranches 316 411 727 43%
SA Post Office 82 588 670 12%
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T

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Truworths 79 349 428 18%
Transunion Credit Bureau 50 353 403 12%
Tracker Network 48 241 289 16%
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U

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Unisa 200 1068 1268 15%
Unilever 20 52 72 27%
Unique Connections 5 44 49 10%
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V

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Vodacom 643 5938 6581 9%
Virgin Mobile South Africa 208 2942 3150 6%
Virgin Active South Africa 157 414 571 27%
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W

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Wesbank 120 432 552 21%
Wimpy 151 319 470 32%
Wetherlys 22 32 54 40%
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X

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Xcell Communications 0 13 13 0%
Xerox 1 2 3 33%
XTC Paintball 3 0 3 100%
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Y

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
YDE 4 38 42 9%
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Z

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Zurich Insurance Company South Africa 9 60 69 13%
Zone Fitness 3 49 52 5%
Zodiac Pool Care 8 20 28 28%
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 Total companies: 1008 16600 78582 95182 17%

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