Fri 9 May 2008
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As a Company Who Responds, you will be notified by email each time we receive a comment bearing your name. A hyperlink in the email will direct you to the relevant comment, providing you with the facility to respond to your customer on the site. You may also respond directly to each Comment received.

PLEASE NOTE: there is an annual registration, set-up and admin. fee payable by EVERY Company Who Responds. The annual fee is R315.00 excl. VAT. Companies are also charged an Annual Response Fee according to the number of comments made about them. Companies with less than 4 comments pay NO Annual Response Fee.

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  1. SMS Notification: In addition to the email notification you have the option to receive a FREE sms on your cell phone alerting you to comments on the site.
  1. Supplier's Response: The right to reply. Each time a comment is made about your company, you have the right to respond on the site and contact the customer directly.
  1. Update Response: The facility to respond in more detail to existing comments when new information comes to hand.
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Each comment must be acknowledged within three business hours both as a Supplier's Response on Hellopeter.com and by email/telephone directly to customer.

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