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Fri 12 March 2010
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Companies Who Respond (1006)

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COUNTRY INDUSTRY
 

0-9

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
1time Airline 48 167 215 22%
94.7 Highveld Stereo 84 102 186 45%
3mobile 9 158 167 5%
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A

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Absa 552 2463 3015 18%
Autopage 159 1584 1743 9%
Adt Security 114 683 797 14%
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B

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Budget Insurance Brokers 40 251 291 13%
Bonitas 34 200 234 14%
Builders Warehouse 66 135 201 32%
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C

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Cell C 464 3859 4323 10%
Clicks 112 376 488 22%
Coca-Cola South Africa 35 204 239 14%
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D

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Discovery Health 234 1214 1448 16%
Debonairs Pizza 101 335 436 23%
Dial Direct Insurance 78 298 376 20%
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E

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Edgars 228 1206 1434 15%
Elite Mobile 11 235 246 4%
Engen Petroleum 39 101 140 27%
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F

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
First National Bank 676 2825 3501 19%
Foschini 47 301 348 13%
First For Women Insurance Brokers 43 301 344 12%
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G

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Game 257 777 1034 24%
Greyhound 10 97 107 9%
Galaxy & Co 9 45 54 16%
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H

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Hellopeter.com 251 256 507 49%
Hi-Fi Corporation 73 359 432 16%
House & Home 61 260 321 19%
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I

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Intec College 36 603 639 5%
Incredible Connection 122 234 356 34%
Imperial Select 21 98 119 17%
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J

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Joshua Doore 26 154 180 14%
Jet 13 158 171 7%
Just Group Africa 39 71 110 35%
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K

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
KFC 305 1513 1818 16%
Kalahari.net 93 229 322 28%
Kia Motors South Africa 24 210 234 10%
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L

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Liberty Life 24 150 174 13%
LG Electronics 11 130 141 7%
Lewis Stores 7 98 105 6%
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M

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
MTN 424 8238 8662 4%
Multichoice 322 1668 1990 16%
Mbd Attorneys 29 479 508 5%
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N

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Nedbank 533 2073 2606 20%
Nashua Mobile 183 1168 1351 13%
Neotel 73 1012 1085 6%
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O

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Outsurance 486 715 1201 40%
Old Mutual 58 273 331 17%
Oxygen Medical Scheme 12 165 177 6%
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P

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Pick 'n Pay 510 1075 1585 32%
Planet Fitness 49 589 638 7%
Peugeot South Africa 39 223 262 14%
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Q

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Quality Vacation Club (qvc) 19 87 106 17%
Queenspark 9 13 22 40%
Quicksure 2 14 16 12%
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R

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Renault (all Dealers) 86 381 467 18%
Russells 28 181 209 13%
Rcs 23 137 160 14%
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S

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Standard Bank 547 2671 3218 16%
Spur Steak Ranches 319 412 731 43%
SA Post Office 82 588 670 12%
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T

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Truworths 79 350 429 18%
Transunion Credit Bureau 51 355 406 12%
Tracker Network 48 245 293 16%
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U

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Unisa 199 1071 1270 15%
Unilever 20 52 72 27%
Unique Connections 5 44 49 10%
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V

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Vodacom 640 5943 6583 9%
Virgin Mobile South Africa 206 2955 3161 6%
Virgin Active South Africa 158 417 575 27%
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W

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Wesbank 120 436 556 21%
Wimpy 151 319 470 32%
Wetherlys 22 32 54 40%
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X

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Xcell Communications 0 13 13 0%
Xerox 1 2 3 33%
XTC Paintball 3 0 3 100%
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Y

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
YDE 4 38 42 9%
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Z

Company Total Reports (last 12 months) Compliments Complaints Total Ratio
Zurich Insurance Company South Africa 10 60 70 14%
Zone Fitness 3 49 52 5%
Zodiac Pool Care 8 20 28 28%
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 Total companies: 1006 16590 78757 95347 17%

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