Clicks Compliment
 SUPPLIER |
Clicks |
 INDUSTRY |
Retail |
| BRANCH / AREA | Horizon View, Roodepoort | COUNTRY | South Africa |
| TIME / DATE | 03:24 Sat 4 Feb | PERSON RESPONSIBLE | Juliet |
| CUSTOMER | FJPB12 | View all reports by user |
2
 9
|
| NATURE | Going the Extra Mile |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Sat 4 Feb | ||
| HEADLINE | You go Juliet!!! |
||
|
It is so easy to write in a complaint & know that I might be guilty in that sense sometimes.We seem to forget to give credit when it's due.I have had nothing but bad luck with client services lately.Actually,you dont get client services anymore.Staff treat you bad,they're lazy and disrespectfull.Well,I say if you want to see how to go the extra mile,have a great attitude,do what you said you will do,great client service with a smile, friendly and just treating the customer with the most excellent manner,then start with Juliet at Clicks in Horizon View Roodepoort.What a pleasant lady!!!And one would think if a staff member did something good,they will hang around to gloat & catch credit-but not Juliet.While she was waiting for me to finish my shopping,she still helped another customer.I thanked her as I paid & that was it....she carried on doing her job!!! I take my hat off to Juliet!If more people are like Juliet, then this country will definitely be a better place! She sets a very good example of what customer services must consist of! I dont get good service anywhere,but I got it yesterday from Juliet at Clicks! |
|||
| SUPPLIER'S RESPONSE | Clicks | Time and Date | 11:37:03 | Mon 6 Feb 12 |
|
Hello FJPB12, Thank you so much for your correspondence commending Juliet at our branch in Horizon View. At Clicks we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to Juliet as well as our Operational Management Team to inform them of the excellent service rendered to you. We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your Clicks experience. Thanks again for your patronage and continued support. Should you require any further information, please do not hesitate to contact us. Warm Regards Insaaf Mohamed?Customer Service Consultant ?: 0860 CLICKS (0860 254257)??+27 21 465 9922?http://www.clicks.co.za |
|||
Relevant content (Last 5 Compliments)
 |
|||
|
|
|||
|
|
(( • )) Supplier's response | ||
|
|
|||
|
|
Facebook Application
