Clicks Compliment
 SUPPLIER |
Clicks |
 INDUSTRY |
Retail |
| BRANCH / AREA | featherbrook | COUNTRY | South Africa |
| TIME / DATE | 15:00 Fri 30 Dec | PERSON RESPONSIBLE | Percy Litshokoto |
| CUSTOMER | candi corlett | View all reports by user |
7
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| NATURE | Going the Extra Mile |
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| INCIDENT | Fri 30 Dec | ||
| HEADLINE | Store turn arround |
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| I would like to thank Clicks and hallo peter for there speedy response in my discomfort with this store and a certain Miss Pillay,since this situation has been resolved and Miss Pillay has been removed from the branch i have since been back! I would like to say that not only does the store look amazing but the atmosphere is just so much nicer Percy is so polite helpful and eager to please along with the rest of his team.It seems the drastic steps you have taken in removing the rotten apple from the basket has instantaneously revived,refreshed and saved your featherbrook branch you have restored a dying shop into a happy team and a once again pleasnat shopping experience.It was a close call!But a big thank you to Percy he is truely working miracles there! | |||
| SUPPLIER'S RESPONSE | Clicks | Time and Date | 15:35:23 | Fri 30 Dec 11 |
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Hello candi corlett, Thank you for your recent correspondence. At Clicks we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Operational Management Team to inform them of the excellent service rendered to you. We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your Clicks experience. Thanks again for your patronage and continued support. Should you require any further information, please do not hesitate to contact us. Warm Regards Bianca Naiker?Customer Service Consultant ?: 0860 CLICKS (0860 254257)??0867 254 257? http://www.clicks.co.za |
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