Clicks Compliment
 SUPPLIER |
Clicks |
 INDUSTRY |
Retail |
| BRANCH / AREA | ELDO SQUARE | COUNTRY | South Africa |
| TIME / DATE | 11:10 Sun 22 Jan | PERSON RESPONSIBLE | ALL STAFF |
| CUSTOMER | cathcart49 | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Sun 22 Jan | ||
| HEADLINE | SERVICE WITH A SMILE |
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When Clicks Eldo Square opened last year the service received on numerous occasions was far superior to what we had experienced in other Clicks Stores in the Centurion area. We thought "New brooms sweep clean". How wrong we were!!! The level of service has not deteriorated, in fact it has improved to the extent that I will drive past another Clicks store in the area in order to give my business to Clicks Eldo Square. Thank you to Radhika, Nono and all the other staff members for your exceptionally professional and friendly service. We do appreciate all you do. |
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| SUPPLIER'S RESPONSE | Clicks | Time and Date | 11:31:55 | Mon 23 Jan 12 |
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Hello cathcart49, Thank you for your recent correspondence commending the staff at our branch in Eldo Square. At Clicks we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Operational Management Team to inform them of the excellent service rendered to you. We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your Clicks experience. Thanks again for your patronage and continued support. Should you require any further information, please do not hesitate to contact us. Warm Regards Insaaf Mohamed?Customer Service Consultant ?: 0860 CLICKS (0860 254257)??+27 21 465 9922?http://www.clicks.co.za |
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(( • )) Supplier's response | ||
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