Clicks Compliment
 SUPPLIER |
Clicks |
 INDUSTRY |
Retail |
| BRANCH / AREA | Villagewalk Sandton | COUNTRY | South Africa |
| TIME / DATE | 08:06 Mon 30 Jan | PERSON RESPONSIBLE | Lee-Anne Meyers |
| CUSTOMER | mpumiem | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Thu 26 Jan | ||
| HEADLINE | Great customer service |
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| I would like to say a BIG THANK YOU to Lee-Anne Meyers for the great service she gave me. I wanted to try on makeup but wanted to take the sample home so that I could see in the sunlight if it was the rite colour. There was no sample for me to take home but Lee-Anne Meyers made a plan for, she went to the back and got a container and put a bit of the makeup in there for me to take home. That for me was going the extra mile, Lee-Anne Meyers understands that great service goes a long way because a happy customer will always come back. Lee-Anne Meyers keep up the good work. | |||
| SUPPLIER'S RESPONSE | Clicks | Time and Date | 10:43:07 | Mon 30 Jan 12 |
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Hello mpumiem, Thank you for your recent correspondence commending Lee-Anne Meyers at our branch in Village Walk. At Clicks we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to Lee-Anne as well as our Operational Management Team to inform them of the excellent service rendered to you. We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your Clicks experience. Thanks again for your patronage and continued support. Should you require any further information, please do not hesitate to contact us. Warm Regards Insaaf Mohamed?Customer Service Consultant ?: 0860 CLICKS (0860 254257)??+27 21 465 9922?http://www.clicks.co.za |
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