Clicks Compliment
Clicks |
Retail | ||
| BRANCH / AREA | Brits | COUNTRY | South Africa |
| TIME / DATE | 11:18 Mon 16 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | MELJAN | View all reports by user |
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| NATURE | Feedback |
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| INCIDENT | Mon 16 Jan | ||
| HEADLINE | Feedback about complaint handeld very well thanks |
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| I posted a complaint on Hello Peter on Sunday 8 Jan 2012, by Thursday 12 Jan 2012 I received two phone calls from Clicks apologising for what had happened, Thank you for responding, It means allot to know that complaints do not fall on deaf ears, I will be going back to your stores. | |||
| SUPPLIER'S RESPONSE | Clicks | Time and Date | 12:57:52 | Mon 16 Jan 12 |
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Hello MELJAN, Thank you for your correspondence commending the service you had recently received. At Clicks we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. We would therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your Clicks experience. Thanks again for your patronage and continued support. Should you require any further information, please do not hesitate to contact us. Warm Regards Bianca Naiker - Customer Service Consultant 0860 CLICKS (0860 254257) - 0867 254 257 - http://www.clicks.co.za |
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(( • )) Supplier's response | ||
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