Clicks Complaint

SUPPLIER	Clicks	INDUSTRY	Retail
BRANCH / AREA	Delmas	COUNTRY	South Africa
TIME / DATE	09:31 Tue 7 Feb	PERSON RESPONSIBLE	Steven
CUSTOMER	Mrs RvN	View all reports by user	0 1
PROBLEM	Wrong medicine dispatched	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Tue 7 Feb
HEADLINE	Wrong Medicine
After waiting for 30 min for the third time I asked for stomach medicine but however when I got home I saw that he gave me Urinary Alkaliniser in stead. He also use Fredrika Wales name as a Pharmacist in stead of his own name. I phoned them and they were not very helpful. Add a new Clicks Report Inappropriate report?
SUPPLIER'S RESPONSE	Clicks	Time and Date	13:40:13 \| Tue 7 Feb 12
Hello Mrs RvN, Thank you for your recent correspondence. We are currently addressing your concerns with the Responsible Pharmacist and the GPP Manager for our branch Delmas. They will contact you shortly with feedback in this regard. Please accept our sincerest apologies for the inconvenience this has caused. Should you require any further information, please do not hesitate to contact us. Warm Regards Insaaf Mohamed?Customer Service Consultant ?: 0860 CLICKS (0860 254257)??+27 21 465 9922?http://www.clicks.co.za